A visit to a spa is a time to enjoy the ultimate in pampering. To make the most of your spa experience, follow these tips about spa etiquette.
Book Your Appointment
It is best to book your spa appointment in advance. The weekends tend to get busy. When you make your appointment, let the receptionist know if you have any health conditions, special needs or are pregnant.
You should also mention if you will be using a gift certificate.
Request a Therapist When Booking
Some spas have both female and male therapists. Ask. You may be fully clothed for some treatments or draped in just a towel for others. If you are more comfortable with a female therapist, state your preference when making the appointment.
Recommendations are valued. If you ask for a therapist who has been suggested by a friend, be sure to tell the receptionist.
Cancellations
Most spas require a 24-hour notice if you have to cancel. Check the spa’s policy to be sure. The spa may have the right to charge for a full or partial treatment if you are in violation of their policy.
Be on Time
No rushing here – this should be a totally relaxing experience. It is best to arrive early – at least 15 minutes. If you are late, it may shorten your treatment time. Also, if it is your first appointment at the spa, you may have to complete a customer information card.
Comfortable Clothes
It is a good idea to wear comfortable attire to extend that relaxed feeling from head to toe. Spas generally have lockers for your clothes but they may be small.
Leave the Jewelry Home
Most spas are not responsible for jewelry that has been placed in a locker — or left in a robe pocket. Try to limit the amount of jewelry so you don’t have to eliminate any worries.
Eating and Drinking
Drink water – before and after your treatment — but try not to eat for at least one-half hour before you treatment. Avoid drinking alcohol before your treatment.
Gratuities
Gratuities are generally not included in the price of the service. While tipping is discretionary and should be determined by the quality of the service, the customary amount ranges between 15 and 20%. For your convenience, most spas have envelopes at the front desk that you can use. Be sure to put your name on the envelope too.
Turn off the phone!
A spa is a place of whispered tones…not cell phone rings. Turn off your phone and pagers.
Don’t Be Shy
Your comfort is what counts. If anything about the treatment makes you uncomfortable, speak up. If the therapist is applying too much pressure, let her know. If you were given a male therapist and you would prefer a female therapist, request another therapist. Relax in the sauna in a bathing suit if that is your preference.
It is very important that you alert the therapist to any medical conditions or allergies before the treatment. Check with your doctor if you are concerned about whether a type of treatment is appropriate for you.
Make the most of your spa experience. Let Exchange Place match you with spas in New York, New Jersey, Connecticut and the greater metropolitan area.
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